Help · Troubleshooting

Numbers do not match the bank

Pending vs posted, transfers, and Reconcile when the books actually drifted.

First check whether the bank is still pending, or a transfer was categorized as spending. If posted activity and the live balance still disagree, open the account and tap Reconcile. Polaris will propose the duplicate or adjustment that closes the gap. You do not need to reconcile accounts that already agree.

Still stuck? Write to support — the form goes to us, not a public inbox.